Terms and conditions

Terms and conditions 

Welcome to CEFAS UK! 

These terms and conditions outline the rules and regulations for the use of CEFAS UK's Website, located at book.cefasuk.com. 

By accessing this website we assume you accept these terms and conditions. Do not continue to use CEFAS UK if you do not agree to take all of the terms and conditions stated on this page. 

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company's terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client's needs in respect of provision of the Company's stated services, in accordance with and subject to, the law. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.

Terms for Vacation rental bookings.

THE PARTIES. This Short-Term Rental Agreement (“Agreement”) made between the following:

Guest: (“Guest”), and

Host: CEFAS UK (“Host”).

 

THE PREMISES. 

The Host agrees to lease the described property below to the Guest, and the Guest agrees to rent from the Host:

Address: listing address

Hereinafter known as the “Premises.”

LEASE TERM. 

The Guest shall be allowed to occupy the Premises starting <checkin_date> from <checkin_time> and ending <checkout_date> at <checkout_time> (“Lease Term”). In the event that a guest needs to check out prior to the agreed departure date, the Host will class the departure as the end of stay and arrange for the property to be cleaned.

 

QUIET HOURS. 

Quiet hours begin at 8:00 PM each night and continue until sunrise. Quiet hours consist of no music and keeping all audio at a minimum level out of respect for the surrounding residents.

 

OCCUPANCY

The total number of individuals staying on the Premises during the Lease Term shall be a total of <total_people_booked> guests.

If more than the authorized number of guests listed above are found on the Premises, this Agreement will be subject to termination and charges by the Host. The Host reserve the right to charge for any additional guests at the rate of £100 per guest per night.

 

BOOKING CONFIRMATION & BOOKING FEES. 

The Guest shall pay the Host the amount as detailed during the booking process. To reserve Accommodation the host will require 100% of the total amount due. This amount is refundable as long as more than 14 days prior to your arrival you notify us that you no longer require your booking.

For bookings made within 14 days of arrival, full payment, by cleared funds, is required at the time of booking. In the event of a cancellation within this period no refund will be given.

If booking by telephone, once the host have confirmed acceptance of your payment details; or if booking via our website or email and the requested apartment is available, once you receive confirmation by email of your booking should payment not reach host within the required time stated, host reserve the right to cancel any booking made and any money paid will be forfeit.

If the guest wish to extend your stay we will accommodate the request should we have availability. Payment must be made immediately on invoice. Failure to do so will result in a clean being scheduled for the original day of checkout.

Failure to pay in accordance with the agreed terms of payment may result in suspension of Accommodation. The host reserve the right to charge interest on overdue accounts.

The Host accepts the following methods of payment:-

- Credit/Debit Card: Visa, MasterCard, & American Express.

- Bank Transfer: Pounds sterling. Bank details available on request.

If Guest should fail to comply with the conditions and obligations of this Agreement, Guest shall surrender the Property, remove all Guest’s property and belongings and leave the Property in good order and free of damage. No refund of any portion of the Total Rental Fee shall be made and if any legal action is necessary, the prevailing party shall be entitled to reimbursement from the other party for all costs incurred.

 

UTILITIES. 

The Host shall be responsible for all utilities and services to the Premises EXCEPT for the following: None.

 

SECURITY DEPOSIT. 

The Guest shall be obligated to pay the following amounts upon the execution of this Agreement:

Security Deposit amount as detailed in the booking process. The Security Deposit is for the faithful performance of the Guest under the terms and conditions of this Agreement. The Guest must pay the Security Deposit at the execution of this Agreement. The Security Deposit shall be returned to the Guest within the State's requirements after the end of the Lease Term less any itemized deductions. This Security Deposit shall not be credited towards any Rent unless the Host gives their written consent.

 

PETS. 

The Host does not allow pets except otherwise stated on OTAs (airbnb, Booking etc): There are no pets allowed on the Premises. If the Guest is found to have pets on the Premises, this Agreement and any Security Deposit shall be forfeited.

 

SMOKING POLICY. 

Smoking on the Premises is prohibited.

CHARGES

Depending on the source of your booking you may not be asked to pay a security deposit. In either case the lead guest takes full responsibility for any damage or additional charged and accepts that they will be the named person on the invoice and the liability to pay rests solely with them. The lead guest also agrees to settle the invoice within 7 days and accepts that failure to do so will result in interest charged at 8% per day for ever day that passes that the invoice is unsettled, Plus any fees incurred to recover the debt. The initial damage will be deducted from any deposit held on file and you give full authorisation for this to happen whilst accepting that anything not recovered by the deposit amount will be paid in full by you the lead guest within 7days of the invoice being issued. 

The deposit will be refunded provided the following provisions are met:

No damage is done to the property or its contents including towels, furniture, the property itself etc.

No charges are incurred due to illegal activity, pets or additional services rendered during the stay.

All debris, rubbish and discards are placed in a rubbish bin inside the apartment, and soiled dishes are cleaned.

All keys are left in the keybox/keysafe (or same place as the guest collected them from, if externally) and the accommodation is left locked and secure, all windows closed.

All charges accrued during the stay are paid prior to departure.

No linens are lost, taken or damaged (e.g. burnt or make-up stains)

No smoking within the apartment.

The Guest is not evicted by the owner (or representative of the owner) or the local law enforcement.

keys are not lost.

In addition to the above the following could also incur charges.

Broadband: Broadband is available free in all property locations. Pass codes will be provided on check in. However, the Host will not be responsible for any fault associated with the user's hardware or software and no support will be available and the Host will not provide compensation in any form for its failure to work. 

Cleaning: The Host expects the property to be left in a reasonable state on departure. If, at CEFAS discretion, additional cleaning is required on departure, the cost of this cleaning will be an additional charge, again invoiced and payable within 7 days. 

Smoking: Smoking is prohibited in all apartments, communal areas and houses. In July 2007, smoking was made illegal in enclosed public areas; this includes the communal hallways as they are used by all residents and their guests. Anyone found to be smoking or evidence of smoking in the houses, apartments or communal areas will incur a £250 charge by way of liability to cover the additional costs of cleaning, freshening and airing the apartment over a 24 hour period. Any damages caused will be charged for in addition to this fee, again invoiced and payable within 7 days.

Keys: The Host will issue the guest with one set of keys. Additional sets can be supplied subject to availability and the request must be made in advance of arrival. However, if the issued keys are not returned on departure we reserve the right to charge the guest or booker for the replacement of keys or changing the locks. The cost of replacement keys will be £100 plus VAT and £150 plus VAT for garage fobs. The cost for replacing the locks will be no less than £100 plus VAT whichever the Host deem the quickest way of gaining access to the house or apartment. In such event, the Host also reserve the right to charge the guest for further nights stay should it be the case that we are unable to gain access to the property and re-let it.

Parking Pass: the Host will issue the guest with a parking pass (for those properties requiring permits only) which must be left in the apartment upon departure. Failure to return the pass will result in a replacement charge of £150.

Call Outs: If the emergency call out number is used to call out the Host staff between the hours of 8pm and 9 am for any purpose other than an emergency, the Host reserve the right to charge the booker or guest a call out fee of £100 plus VAT. 

Parties/stags/hen do: If the Host is made aware of a party going on at any property by its Minut Noise Sensor the guest will be liable for a minimum charge of £1000 and up to the amount of damages if exceeding £1000. If the guest removes the Minut sensor from its mount or removes the door bell camera they will be charged £500

Please note you will be charged £250.00 for checking out late. 

 

SUBLETTING. 

Guest shall not assign or sublease the Property or permit the use of any portion of the Property by other persons who are not family members or guests of the Guest and included within the number of and as permitted occupants under this Agreement.

 

INSPECTION. 

The Host has the right to inspect the Premises with prior notice as in accordance with State law. Should the Guest violate any of the terms of this Agreement, the rental period shall be terminated immediately in accordance with State law. The Guest waives all rights to process if they fail to vacate the premises upon termination of the rental period. The Guest shall vacate the Premises at the expiration time and date of this agreement.

In addition to the weekly housekeeping service, the Host on occasion may need to access the property in which you are staying. the Host reserve the right gain to all properties at all times. We will, wherever possible, endeavour to give guests as much notice as possible prior to entering the apartment or house. 

MAINTENANCE AND REPAIRS. 

The Guest shall maintain the Premises in a good, clean, and ready-to-rent condition and use the Premises only in a careful and lawful manner. The Guest shall leave the Premises in a ready to rent condition at the expiration of this Agreement, defined by the Host as being immediately habitable by the next Guest. The Guest shall pay for maintenance and repairs should the Premises be left in a lesser condition. The Guest agrees that the Host shall deduct costs of said services from any Security Deposit prior to a refund if Guest causes damage to the Premises or its furnishings.

 

TRASH. 

The Guests shall dispose of all waste material generated during the Lease Term under the strict instruction and direction of the Host.

 

QUIET ENJOYMENT. 

The Guest, along with neighbors, shall enjoy each other’s company in a quiet and respectful manner to each other’s enjoyment. The Guest is expected to behave in a civilized manner and shall be good neighbors with any residents of the immediate area. Creating a disturbance of the area by large gatherings or parties shall be grounds for immediate termination of this Agreement.

COMMUNICATION

The Host operates between the hours of 9am and 8pm 7days a week. If you are checking in after these times please call ahead during office hours to ensure you have everything you need.

 

DUTY OF CARE/RESPONSIBILITY

It is the responsibility of the guest to ensure they are respectful to other tenants living within the building/area in which they are staying. Guests must also ensure noise levels are restricted. Reports of excess noise from other tenants or from our noise monitoring system to the agent will mean automatic immediate termination of the stay. in addition, Guests have a responsibility and duty of care to ensure damage is not deliberately inflicted on the property or its contents. Smoking is prohibited and any evidence of this in the apartment will incur penalties. Such damages will be charged to the Guest via invoice payable within 7 working days or funds will be taken automatically via provided payment method. 

All damages will be paid by the guest at the price which the Host can replace that item within 7 days of receiving the invoice from the Host . Failure to do so will result in a small claims court claim being filed on the next working day after the deadline. All interest, legal fees and other charged related to reoccupying the outstanding debt will be paid for by the guest.

HOST’S LIABILITY. 

The Guest and any of their guests hereby indemnify and hold harmless the Host against any and all claims of personal injury or property damage or loss arising from the use of the Premises regardless of the nature of the accident, injury or loss. The Guest expressly recognizes that any insurance for property damage or loss which the Host may maintain on the property does not cover the personal property of Guest and that Guest should purchase their own insurance for their guests if such coverage is desired.

Guest hereby waives and releases any claims against the Host, the Property owner and their successors, assigns, employees or representatives, officially or otherwise, for any injuries or death that may be sustained by Guest on or near or adjacent to the Property, including any common facilities, activities or amenities. Guest agrees to use any such facilities or amenities entirely at the Guest’s own initiative, risk and responsibility.

The Host cannot be held responsible in any way for loss of or damage to, contents, furniture, fittings or any personal belongings at the house or apartment locations. Nor can the Host be held liable for the acts or defaults caused by third parties. You are advised to ensure your own insurance policies cover loss or damage to personal property during your stay. Guests are advised to take out adequate travel and personal insurance.

Guest agrees that all personal property, furnishings, personal effects and other items brought into the Property by Guest or their permitted guests and visitors shall be at the sole risk of Guest with regard to any theft, damage, destruction or other loss and the Host shall not be responsible or liable for any reason whatsoever. Guest hereby covenants and agrees to indemnify and hold harmless the Host and their agents, owners, successors, employees and contractors from and against any costs, damages, liabilities, claims, legal fees and other actions for any damages, costs, attorneys fees incurred by Guest, permitted guests, visitors or agents, representatives or successors of Guest due to any claims relating to destruction of property or injury to persons or loss of life sustained by Guest or family and visitors of Guest in or about the Property and Guest expressly agrees to save and hold the Host harmless in all such cases.

The Host cannot be held responsible for any failure or interruption of services to the property, including electricity and water or any damage, disruption or noise caused as a results of repair works being carried out in another part of the property or development.

 

ATTORNEY’S FEES. 

The Guest agrees to pay all reasonable costs, attorney's fees, and expenses that shall be made or incurred by the Host enforcing this agreement.

 

ACCOMODATION/USE OF PREMISES. 

The Guest shall use the Premises for residential use only. The Guest is not authorized to sell products or services on the Premises or conduct any commercial activity.

You are only granted a licence to occupy the Accommodation and this agreement give you no other rights either express or implied to the Accommodation. The Property is provided in “as is” condition. Host shall use its best efforts to ensure the operation of all amenities in the Property, such as internet access, satellite or cable TV access or hot tubs, fireplaces as applicable. Host shall not be held responsible for such items failure to work, but will make every effort to correct any issues as reported as quickly as possible. Guest acknowledges that use of amenities such as hot tubs, pools, spas, fireplaces, decks, and the like may be potentially dangerous and involve potential risks if improperly used, particularly with regard to children and such use is at the Guest’s own risk. Guest shall use the Property for residential purposes only and in a careful manner to prevent any damage or loss to the Property and keep the Property in clean and sanitary condition at all times. Guest and any additional permitted guests shall refrain from loud noise and shall not disturb, annoy, endanger, or inconvenience neighbours, nor shall Guest use the Property for any immoral, offensive or unlawful purposes, nor violate any law, association rules or ordinance, nor commit waste or nuisance on or about the Property.

 

ILLEGAL ACTIVITY. 

The Guest shall use the Premises for legal purposes only. Any other such use that includes but is not limited to illicit drug use, verbal or physical abuse of any person or illegal sexual behavior shall cause immediate termination of this Agreement with no refund of pre-paid Rent.

 

POSSESSIONS. 

Any personal items or possessions that are left on the Premises are not the responsibility of the Host. The Host shall make every reasonable effort to return the item to the Guest. If claims are not made within the State’s required time period or two (2) weeks, whichever is shorter, the Host shall be able to keep such items to sell or for personal use.

 

GOVERNING LAW. 

This Agreement shall be governed by the laws of England and Wales and the Parties submit to the exclusive jurisdiction of the English Courts and the Apartment or house form is the complete and exclusive statement of the agreement between the parties relating to the subject matter of the agreement which supersedes all previous communications, agreements or other arrangements written or oral.

It is expressly agrees that no variation of this agreement shall be effective unless in writing and signed by a duly authorised signatory of both parties. 

License 

Unless otherwise stated, CEFAS UK and/or its licensors own the intellectual property rights for all material on CEFAS UK . 

All intellectual property rights are reserved. You may access this from CEFAS UK for your own personal use subjected to restrictions set in these terms and conditions. 

You must not:  

  • Republish material from CEFAS UK 
  • Sell, rent or sub-license material from CEFAS UK 
  • Reproduce, duplicate or copy material from CEFAS UK 
  • Redistribute content from CEFAS UK 

This Agreement shall begin on the date hereof. 

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. CEFAS UK does not filter, edit, publish or review Comments prior to their presence on the website.
Comments do not reflect the views and opinions of CEFAS UK ,its agents and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, CEFAS UK shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website. CEFAS UK reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
    

You warrant and represent that:  

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so; 
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party; 
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy 
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.  

You hereby grant CEFAS UK a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media. 

Hyperlinking to our Content 

The following organizations may link to our Website without prior written approval:  

  • Government agencies; 
  • Search engines; 
  • News organizations; 
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and 
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Website.  

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site. 

We may consider and approve other link requests from the following types of organizations:  

  • commonly-known consumer and/or business information sources; 
  • dot.com community sites; 
  • associations or other groups representing charities; 
  • online directory distributors; 
  • internet portals; 
  • accounting, law and consulting firms; and 
  • educational institutions and trade associations.  

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of CEFAS UK ; and (d) the link is in the context of general resource information. 

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site. 

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to CEFAS. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response. 

Approved organizations may hyperlink to our Website as follows:  

  • By use of our corporate name; or 
  • By use of the uniform resource locator being linked to; or 
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.  

No use of CEFAS logo or other artwork will be allowed for linking absent a trademark license agreement. 

iFrames 

Without prior approval and written permission, you may not create frames around our Web Pages that alter in any way the visual presentation or appearance of our Website. 

Reservation of Rights 

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions. 

Removal of links from our website 

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly. 

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date. 

Disclaimer 

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:  

  • limit or exclude our or your liability for death or personal injury; 
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation; 
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or 
  • exclude any of our or your liabilities that may not be excluded under applicable law.  

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty. 

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.